Refund Policy

Last updated: December 30, 2025

Thank you for choosing Abdou Ramadan. We value your trust and aim to provide high-quality services. Please read this Refund Policy carefully before making any purchase.

1. General Policy

All services provided through this Website are offered on a professional and customized basis. Due to the nature of digital services, all sales are final unless otherwise stated in writing.

2. Eligibility for Refunds

Refunds may be considered only under the following conditions:

• The service was not delivered as agreed.
• A technical error resulted in duplicate payment.
• The project was canceled by us before work began.

Refund requests must be submitted within 7 days of the payment date.

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

• Change of mind after work has started.
• Delays caused by missing information or lack of response from the client.
• Completed or partially completed services.
• Custom or personalized work.

4. Partial Refunds

If a project is canceled after work has begun, a partial refund may be issued based on the amount of work completed, at our sole discretion.

5. How to Request a Refund

To request a refund, please contact us with the following details:

• Your full name
• Email address used for the purchase
• Payment date and transaction details
• Reason for the refund request

Refund requests should be sent to:

Email: abdoupwork@gmail.com

6. Refund Processing

Approved refunds will be processed within 7–14 business days using the original payment method. Processing time may vary depending on your payment provider.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon being posted on this page.

8. Contact Information

If you have any questions about this Refund Policy, please contact us:

Email: abdoupwork@gmail.com
Address: El-Mahalla El-Kubra, Gharbia, Egypt